Frequently Asked Questions
Everything you need to know about your Roseland Furniture experience.
What are your delivery options and lead times?
We offer standard and premium room-of-choice delivery. Most in-stock items are dispatched within 3-5 working days, though larger furniture pieces may take longer depending on your location.
Do you offer a warranty on your furniture?
Yes, all Roseland Furniture products come with a 12-month manufacturer's guarantee covering any structural or manufacturing defects.
What is your return policy if I'm not satisfied?
We offer a 30-day peace of mind return policy. If you are not completely happy with your purchase, you can return it in its original packaging for a full refund, minus any applicable collection fees.
Is the furniture delivered fully assembled?
Many of our ranges, such as our solid oak collections, are delivered fully assembled. However, some items like dining tables and beds require minimal home assembly. Check the 'Product Specifications' section on each page for details.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer flexible financing options through Klarna and PayPal Credit.
How can I track my order?
Once your order has been dispatched, you will receive a tracking link via email. Our delivery partners will also contact you via SMS or phone to provide a specific delivery window.